Juniper offers reward points to its card holders, which are redeemed in various ways. Barclays has partnered with many affiliates companies to help its Juniper card holders to enjoy a series of benefits from their reward points. For instance, it has partnered with ATA Airways, Travelocity and Orbitz among other giant companies to help the card holders who use the services of these companies, benefit from reward points gathered.
Benefits of the Juniper Card
There is transparency in the use of the card and this is ensured through a complete online transaction history of all transactions that are made by the card holder. This is essential in enabling a card holder to track the transactions to ascertain if there are any faults or fraudulent activities. In addition, Juniper sends wireless alerts to the card holdersâ€™ emails and cell phones thus updating them on their account activities.
Although the card is accessible to people with good credit score, Juniper credit card program also makes card accessibility to certain people with bad credit but at a higher interest rate. It means that if you have been impacted by bad credit report in the past but your finances are promising, you may not be locked out from enjoying the benefits that come with the Juniper card.
A few months ago, Juniper credit card and U.S. Airways partnered to produce the best in membership encouragement. Anybody who sent applications for a Juniper card was qualified to win one of 2,000 flights at the cost of $0.50. They also advertised rewards that will be a part of the card membership. The interest rate would remain at 0% for the first 6 months; there wouldnâ€™t be an annual fee for the first two years; and airline miles were even given on balance transfers (which also had 0% interest). It was all they have to get the paper flying in.
The Slow Loss of Customers
Unfortunately for Juniper, the work load appeared to be a bit more compared to they could handle. The lower interest rates, the quick and rewarding bonuses brought in many applicants that the company soon couldnâ€™t keep an eye on. Slowly, complaints towards Juniper starting trickling in.
People started noticing charges and funding that was being posted a few days late to account. Also, interest rates were being raised without informing the customer and miles weren’t being accepted with the rewards bank. Of course, Juniper wasn’t capable to support their side of the bargain.
Since then, Juniper has turned their act around for the better and have made efficient strides forward in bettering their customer service and relations.